Last Updated: July 13, 2022

Air France WiFi On Board (Costs, Access & More)

If you are wondering about what is available on Air France WiFi, how it works, what it costs or any other WiFi-related questions. We have you covered.

Air France Aircraft with WiFi

Air France has gradually equipped their fleet with the most up-to-date technologies including access to satellites for wifi.

From the end of 2020, they had already installed Wi-Fi on over 72% of their fleet. This included all of their own Boeing 787s, Airbus A330s, and A350s.

WiFi Service Provider

One of the most important questions for many wifi users is which service provider is Air France using?

Like many other European Airlines, Air France is using Gogo & Panasonic Avionics to provide wifi on their airplanes.

WiFi Options Available on Air France

Air France has equipped their aircraft with three WiFi pass options. You can use them on either your phone, laptop or tablet. These three options are:

  • Free Message Pass which is for sending text messages ( eg. WhatsApp, iMessage, and WeChat)
  • Surf Pass for more access such as browsing or emails during your flight
  • Stream Pass for more intense usages such as browsing, streaming movies or TV shows (a faster connection overall)

The price for access to Air France in-flight wifi is as follows:

Air France WiFi Costs

For the Surf Pass:

  • Short-haul flights: 3 euros for the trip
  • Medium-haul flights: 5 euros for the trip
  • Long-haul flights:
    • 8 euros (2,700 Miles) for one hour
    • 18 euros (6,000 Miles) for the trip

The Stream Pass costs 30 euros for 10,000 Miles or the entire trip.

FAQs

How to Connect to Wifi on Air France?

  • First, switch on your device and enable airplane mode.
  • Enable WiFi 
  • Select AirFranceCONNECT from the available networks.
  • Go to connect.airfrance.com using your regular Internet browser
  • Choose your preferred WiFi option (from those above) and activate it!

What Is The Air France WiFi Speed?

Air France and the whole KLM Group are using Gogo’s 2Ku broadband technology to provide wifi on their flights. Gogo claims to offer speeds of over 70 Mbps on any aircraft.

Of course, because this is done using satellite, it will vary during the flight as connections to satellites change with strength over time and location.

Does Air France WiFi Support Netflix?

Yes. You can access Netflix using Air France On Board Stream Pass on your Smartphone, Tablet, and computer.

Does Air France WiFi Have A Refund Option?

Yes, Air France has a Refund policy. You can access it on this page.

Related:  Aer Lingus WiFi

About the Author Anna Timbrook

Anna is the co-owner of expert world travel and can't wait to share her travel experience with the world. With over 54 countries under her belt she has a lot to write about! Including those insane encounters with black bears in Canada.