Last Updated: August 8, 2023

Aer Lingus WiFi (Costs, Access & More)

If you are going to fly with Aer Lingus then you maybe you are wondering about the Aer Lingus Wifi service.

The following will answer all of your burning questions about the wifi services Aer Lingus have.

aer lingus plane

Does Aer Lingus Have Wifi?

Aer Lingus provides wifi on almost all their flights to give you seamless access to entertainment, messaging, email and just the internet in general. Their WiFi service is called WiFi in the Sky!

However, it does come at a cost, like with any other European Airline like say, Air France.

Which Aer Lingus Aircraft Have WiFi?

Wi-Fi is available on both Aer Lingus’  A330 and A321neoLR aircraft

Mobile network with Texts and Data is available only on their A330 aircraft.

Which WiFi Service Provider Is Aer Lingus Using?

Aer Lingus is using Panasonic for its WiFi services.

wifi logo

WiFi Options Available

The Aer Lingus Wifi costs are as follows:

ServiceChat for an hourKeep ChattingStay ConnectedDon't miss a thing
IncludesMessagingMessagingWeb browsing, Social MediaWeb, Email, Social, Shopping
Prices from€3.49 / $3.99 / £2.99€5.99 / $6.99 / £4.99€13.49 / $16.49 / £11.99€20.49 / $24.99 / £17.99

All prices mentioned above are subject to change and may not be the exact prices you encounter on a flight.

Note: Wifi is completely free/complimentary with Business Class fares

Does Aer Lingus have free Wifi?

Aer Lingus offers free wifi to Business Class passengers, however, Economy Class must pay for wifi according to the level of usage.

FAQs – WiFi Related

How to Connect To Aer Lingus Wifi?

In order to connect to Aer Lingus Wifi, follow these steps:

  • Enable Wi-Fi on your device
  • Launch your browser
  • Purchase your on-board voucher through the Aer Lingus Wi-Fi page
  • Sign in and surf!

You can purchase a Wi-Fi pass with a credit card through the Aer Lingus Wi-Fi page. This will appear when you launch your browser.

You can alternatively connect Aer Lingus’ mobile network called AeroMobile and send texts and roam as you normally would. This mobile network is only available on some A330 aircraft.

What devices can I use?

You can use any Wi-Fi enabled device, including laptops, tablets, and smartphones during your entire Aer Lingus flight.

Under what *SSID is the WLAN network provided?

The Aer Lingus SSID is: Aer_Lingus_WiFi.

When can I use the Internet?

Aer Lingus activates wifi and mobile services at  around 10,000 feet. This is normally some time after take-off and climbing, usually around 20 minutes after take-off. Both services are deactivated during take-off and landing.

How much bandwidth is available, and what’s the speed for data transfer?

Aer Lingus provides an internet connection with approximately 5 Mbps upload and 1 Mbps download. 

Does the Wi-Fi give a secure connection?

This is a publicly broadcasted Wi-Fi network. So, if you want to stay secure during your flight you should use a VPN.

Is it possible to use a different device using the same purchased session?

You may use a variety of devices but not at the same time on the same session. In order to swap devices one will have to log off first.

Is it safe to operate Wi-Fi on an aircraft?

The use of WiFi on Aer Lingus is in accordable with the European Safety Agency (EASA). Which is to say that it is safe to use WiFi on their flights.

FAQs – Mobile Network Related

How do I connect to the mobile network?

  • Switch on your mobile when you’re told it’s safe *usually at cruising altitude
  • Keep your phone on silent or vibrate mode for your fellow passenger’s consideration
  • Wait for the ‘AeroMobile’ network to appear (you may have to select it manually from your phone’s network settings)
  • Once connected You’ll get a welcome SMS from AeroMobile
  • You can then use the mobile service as normal

Can I make phone calls onboard?

Aer Lingus does not allow any calls on board, including cellular, or VoIP like Facetime or Skype.

Is it possible to send and receive text (SMS) or picture messages (MMS) with my mobile phone?

You can use your phone as you would at home, however, Aer Lingus cannot guarantee that you will not face any extra charges from your mobile carrier.

About the Author Quirie Lacambra